Frequently asked questions
FAQ
When will my order be shipped?
When will my order be shipped?
Orders are typically processed within 1-3 business days. Once shipped, you'll receive a confirmation email with your tracking number.
How do I track my order?
How do I track my order?
You can track your order using the tracking number provided in your shipping confirmation email. Just click the link and paste the number into our tracking page (link).
Do you ship internationally?
Do you ship internationally?
We currently only ship to Canada and USA.
What if I received the wrong item or size?
What if I received the wrong item or size?
We apologise for any mix up! Please get in touch with our team as soon as possible through teamhalfern@gmail.com and our team will respond within 3 business days.
Can I edit my order after placing it?
Can I edit my order after placing it?
We process orders quickly, but if you need to makera change, please get in contact with us as soon as possible. We'll do our best to accomodate your request before your order is shipped.